FAQ

Can I track my package?
Once your order has been dispatched a tracking number will be provided to you VIA email.

Is my personal information stored?
We will never share or sell your information to any third party, and the information we collect is solely to contact you about your oder if necessary. Transactions on our site are secured using SSL encryption and your credit/ debit card information is never stored. See

Can I make and exchange or return my order?
We gladly accept exchanges for store credit on items in their original condition. Unworn, unwashed items may be returned within 14 days from date of shipment for exchange only with original tags and in the case of swim wear hygiene strips which have not been removed in part or full. We do not offer refunds at this time. Your store credit will be processed upon acceptance of the returned items. Paradise Road Public Relations has full discretion in determining if items are in their original condition when returned. Bath products and worn, washed, final sale items purchased with voucher codes cannot be exchanged. and in the case of swim wear hygiene strips which have not been removed in part or full

Can I get a refund
We do not offer refunds at this time
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